Supervisor, Repair Logistics

Overview

Who We Are:

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry.

We are committed to a diverse and inclusive culture that will help our organization thrive and seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. Visit us asonic.aero and for a full listing of open job opportunities go to (Use the "Apply for this Job" box below)./

JOB SUMMARY

• Ensure the Repair Station Stores/Administrative functions efficiently support the full repair cycle including component parts availability, shipping-warehouse inventory and customer service to achieve customer satisfaction and satisfy global repair turn-around standards. As member of Core Management Team, manages the workflow, staffing and development of approximately 5-10 employees. Resolves production challenges and establishes priorities to meet customer commitments. Owns inventory and assets, coordinating cycle-counts, annual budget planning and leading cost buster initiatives.

MAJOR RESPONSIBILITIES

• Oversight of Repair Station Inventory, Warehouse and Repair Order Processing
  • Develop, communicate, monitor and enforce key performance indicators to continuously improve productivity and efficiency.
  • Facilitate processing of all internal Repair work orders to meet turnaround commitments to internal customers.
  • Maintains close working relationships with Repair Station Leads and Repair Shop Supervisors in order to effectively understand and address production issues.
  • Establish and maintain a 24-hour turnaround culture for parts delivery to the Repair Shop Floor and 24-hour turnaround on customer shipments after completion of repair audit.
  • As Customer Advocate, works to eliminate roadblocks that impact the quality and timeliness of order processing and delivery.
  • Serve as Repair Station liaison to Quality and Order Administration Departments for the efficient and timely processing and/or repair of Return Material Authorizations (RMA) work orders.
  • Ensure all Logistics Staff are trained in Oracle and equipped to efficiently and productively perform their jobs.
  • Maintain Warehouse, Shipping and Administrative processes within the guidelines and regulations of the Code of Federal Regulations and Department of Transportation.
  • Has ownership of inventory and assets, coordinating cycle-counts, annual budget planning and leading cost buster initiatives. Develop and implement procedures to eliminate waste and promote individual responsibility and accountability.

The salary wage range of $67,000-$113,000 is just one component of Panasonic’s total package. The final offer amount may vary based on factors including but not limited to individual’s knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

EDUCATION/EXPERIENCE REQUIREMENTS

• Recognized technical qualification or relevant experience.
• 4 - 5 years' experience in materials and/or production planning.

• Comprehensive knowledge of Code of Federal Regulations and Department of Transportation regulations to ensure regulatory compliance in Warehouse maintenance and Shipping and Administrative processes.
• Must be expert in operational procedures and workflow to eliminate waste and promote individual responsibility and accountability.
• Skilled at eliminating roadblocks that impact the quality and timeliness of order processing and delivery.
• Must have strong understanding of PAC organization, IFE business, organization…