Technical Training Program Manager - Special Projects Operational Training

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Date:
Aug 6, 2026

Job

Location:

Bothell, WA, US, 98011 Seattle, WA, US, 98108 Bellevue, WA, US, 98004 Bellevue, WA, US, 98005 Tacoma, WA, US, 98409 Seattle, WA, US, 98103 Burlington, WA, US, 98233 Kent, WA, US, 98032 Puyallup, WA, US, 98372

Remote and Hybrid Work Opportunities:
Hybrid (WA Based)

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Transformation & Strategy Enablement team is looking for qualified candidates to fill an open
Technical Training Program Manager
- Special Projects Operational Training position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Within Operational Training, the Special Projects Operational Training (SPOT) Team is a dynamic team of training professionals working in a fast-paced environment creating training solutions for PSE employees in conjunction with PSE’s portfolio of capital projects. In this position, you will serve as a Technical Training Program Manager (TTPM) for one or more capital projects simultaneously.

TTPMs lead the design, development, delivery, and maintenance of enterprise-wide learning solutions at PSE. A successful candidate will have significant experience developing training programs for end user groups with highly technical and diverse training needs. TTPMs partner with Organizational Change Management and Process teams as well as with business unit stakeholders (managers, supervisors, and subject matter experts) to define the training needs of each department affected by new capital implementations.

Leveraging subject matter expertise, TTPMs design training solutions that will meet the needs of the business. TTPMs then manage the development and delivery of such solutions, overseeing a team of internal and contract instructional designers collaborating with SMEs and project team members on training solutions.

All PSE employees are expected to uphold the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities and promote and support a culture of total safety. Additionally, employees need to demonstrate commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. All duties are to be performed in accordance with all regulatory compliance obligations.

• Develop highly technical training programs bound by complex compliance, IT, operations, and/or safety requirements within the ADDIE framework.
  • Engage with stakeholders, evaluate business problems, and conduct needs assessments
  • Prioritize program roadmaps to manage multiple programs concurrently.
  • Create and manage the communication strategy for promoting and reporting program/project strategy, priorities, risks, and status of the programs/project.
  • Manage and maintain vendor partners, delivery media, and eLearning applications for scale and ease.
  • Manage training content/updates on SharePoint, LMS, and shared drives.
  • Equip and mentor contract or corporate subject matter experts to deliver training.
  • Deliver instructor-led training as needed
  • Develop training solutions that are supported by data and objective reasoning.
• Partner with OCM and process teams to build training and development programs that will meet the business' needs, produce the intended result and improve business performance.
  • Learn and demonstrate an understanding of PSE's business and the market in which it operates.
  • Learn and demonstrate an understanding of the mission and goals of PSE, Operational Training, and your clients.
  • Communicate frequently with internal clients and stakeholders.
  • Align the goals of Operational Training with those of clients.
  • Understand the impact Operational Training has on the goals of PSE and stakeholders; report the performance of your program.
  • Be fiscally responsible and budget conscious.
  • Use technology…