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Director, CX Research & AI Adoption

Job in North Bothell Area, Snohomish County, Washington, 98021, USA
Listing for: Pfizer
Full Time position
Listed on 2026-08-29
Job specializations:
  • Research/Development
    AI Business & Operations, Data Scientist
Salary/Wage Range or Industry Benchmark: 177000 - 294000 USD Yearly USD 177000.00 294000.00 YEAR
Job Description & How to Apply Below

Pfizer seeks a Director, CX Research to own the evidence behind Pfizer’s AI experience and lead a team of researchers supporting AI-driven internal platforms. You will personally design, execute, and analyze research and experiments, integrating qualitative and quantitative methods with telemetry insights.

You will set the research agenda for enterprise AI assistants and collaborate across functions to improve colleague experience.

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