Retail Sales Associate

Who We Are

At Brooks, we believe a run can change a day, a life, the world. Everyone who works here is a key part of our obsession to make the best running gear on the planet. We want our business – which also happens to be our passion – to be a place where everyone feels welcome and comfortable being themselves. Our company culture defines us, bonds us together, and drives our success.

We live this culture daily through our brand values:
Runner First, Word is Bond, Champion Heart, There is no “I” in Run, and Keep Moving. This means we always solve for the runner, do what we say we will, give it our all, are generous with our humanity, and find a way to keep moving every day, because joy is kinetic.

The Outlet Retail Sales Associate is vital to delivering customer service that offers a distinctive “Run Happy” shopping experience to the Brooks customer and drives sales results. Individual responsibilities include demonstrating outstanding customer service and selling skills, communicating a strong product knowledge and understanding, keeping the sales floor stocked with merchandise and ready for sales events, and organizing the sales floor and stock areas.

• Provide customers with outstanding service and in-depth product information.
• Assist customers in the selection and purchase of merchandise.
• Clean and stock all areas of store as needed, including the sales floor and stock areas.
• Participate in sales incentive programs.
• Complete end-of-day store clean-up as necessary.
• Perform other duties as assigned by store manager and supervisor.
• Demonstrate regular and dependable attendance and punctuality.

• 0+ years of retail experience.
• Availability to work two to three shifts a week, including evenings and weekends.
• Moderate computer proficiency and ability to quickly learn new computer programs.
• Accurate cash‑handling and inventory counting abilities.
• Outstanding customer service skills.
• Ability to lift up to 50 lbs.
• Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company and with customers.
• Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication.
• Keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all of the pieces fit together and affect one another.
• Passionate participation in Brooks’ sports activities a plus, overridden by the ability to understand and empathize with the runner in order to develop loyal, engaging relationships with our customers and the Brooks community.
• Embraces and lives the Brooks values!

The pay range for this position is $15.74 - $22.04 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience.

• Benefits – including a 401K Savings Plan and match, and transportation assistance.
• Bonus – In addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
• Time Off – Brooks offers three paid holidays and paid sick leave. Part‑time employees consistently working more than 20 hours per week will also accrue PTO and receive parental leave.
• Perks – including product discounts and giveaways, employee recognition, and fitness discounts.

This is a regular on‑going part‑time position. Not a seasonal opportunity.

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two‑spirits identity, sexual orientation, genetic information, sensory, physical, or mental disability, marital status, pregnancy (including childbirth and related conditions), honorable discharge or military status, protected citizen status, actual or perceived victims of domestic violence, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained guide dog by a person with a disability, or on any other basis protected by federal, state or local law, or any other non‑merit based factors.