Level 3 Installer (onsite

We are seeking an experienced Level 3 Installer / Field Engineer to support telecommunications and critical infrastructure installations in data centers, switching offices, central offices, headends, and other customer facilities.

The ideal candidate has strong hands-on experience with telecom equipment,
-48 VDC power, fiber/copper cabling, equipment replacements, and live network cutovers.

Responsibilities

• Install, commission, test, troubleshoot, maintain, and replace telecom and network equipment.
• Install and troubleshoot fiber, copper, coax, and structured cabling.
• Work with
  -48 VDC power systems, fuse panels, breakers, grounding, and equipment feeds.
• Install and replace routers, switches, servers, transport equipment, shelves, cards, modules, and power supplies.
• Perform in-service equipment swaps, migrations, and cutovers while protecting live services.
• Follow MOPs, pre/post-checks, rollback procedures, and change-control requirements.
• Read engineering drawings, rack elevations, schematics, and installation documentation.
• Perform fiber and electrical testing using OTDRs, optical power meters, multimeters, and related equipment.
• Troubleshoot power, cabling, hardware, alarms, and connectivity issues.
• Coordinate with engineering teams, network operations, vendors, contractors, and customers.
• Maintain accurate installation records, test results, and closeout documentation.
• Follow all OSHA, electrical, ESD, fall protection, and site safety requirements.

Requirements

• 5+ years of telecommunications installation, field engineering, network infrastructure, or related experience.
• Level 3 experience with complex installations, troubleshooting, cutovers, and equipment replacements.
• Hands-on experience with
  -48 VDC telecom power systems.
• Experience in central offices, switching facilities, data centers, or other mission-critical environments.
• Experience performing equipment swaps on live networks.
• Strong knowledge of fiber/copper cabling, grounding, bonding, and rack-and-stack practices.
• Ability to read engineering drawings and technical documentation.
• Strong troubleshooting, communication, and documentation skills.
• Valid driver's license and willingness to travel.

Preferred

• BICSI, fiber, networking, or related certifications.
• Experience leading installation crews or serving as a field technical lead.
• OSHA, First Aid/CPR, forklift, or aerial lift certifications.

This role may require travel, maintenance windows, occasional nights/weekends, and emergency response. Candidates must be able to lift up to 50 lbs. and work in racks, raised-floor environments, ladders, and confined areas.