Concierge​/Receptionist Part-time

Concierge/Receptionist

At Evergreen Woods, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, "People First, Always," underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.

Why Choose Evergreen Woods?

• A Culture of Growth and Teamwork:
  We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.
• Make a Difference:
  Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.
• Collaborative Environment:
  Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.

We're Looking for a Part-time Concierge/Receptionist

The Concierge is the "Director of First Impressions" of the community and quite often the first contact for prospects, guests, and family members. Concierge is the 'face' of the community. This position is quite often the first contact for prospects, guests, and family members and supports sales efforts by effectively handling incoming sales calls, tours and walk-ins and provide a warm and welcoming experience for guests.

The Concierge provides telephone and administrative support, as appropriate, for all departments in the community.

Are You Ready to Make an Impact?

Be a part of something extraordinary! We are currently seeking a part-time Concierge/Receptionist available every Wednesday 4pm to 7pm, Friday 2pm to 7pm, and every other Sunday 8am to 12pm.

If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today!

Essential Functions:

• Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.
• Answers internal and external telephone calls, pages & walkie talkie.
• Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.
• Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.
• Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.
• Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers).
• Manages mail and newspaper delivery.
• Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies.
• Participates in and attends all required in-service training sessions.
• Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.
• Other duties as assigned.

Competencies:

• Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Must demonstrate knowledge & frequent use of computers & Microsoft Office.
• Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.
• Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.
• Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease, aplomb and professionalism.
• Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things
• Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.
• Profess…