Front Desk Administrator

North Canton | Ortho United – Spectrum Campus

Front Desk Administrator – Full-Time

North Canton | Ortho United – Spectrum Campus

Ortho United is an amazing place to work! We’re proud of our supportive culture, strong reputation, and commitment to excellent patient care. We’re seeking a dependable, patient-focused Full-Time Front Desk Administrator to support our outpatient therapy team at the Spectrum Campus.

• Welcome patients with a warm, professional attitude
• Answer phones and manage appointment scheduling
• Complete patient intake and maintain accurate records
• Collect co-pays and assist with billing-related tasks
• Verify insurance information and authorizations
• Communicate clearly with patients and the clinical team
• Educate patients about additional wellness programs
• Help keep daily clinic operations organized and efficient

• Previous front desk or medical office experience preferred
• Strong customer service and communication skills
• Organized, dependable, and detail-oriented
• Comfortable learning and using technology
• Able to manage multiple priorities in a busy environment
• A positive team player who creates a great patient experience

• Competitive pay
• Paid time off and holidays
• Health insurance, HSA, and Teladoc
• Dental, vision, and other ancillary coverages
• 401(k) retirement plan
• A supportive, patient-centered team

This is a great opportunity to grow your career while making a meaningful impact on the patient experience.