AR Revenue Specialist II

This is a full-time, hourly role where accuracy, collaboration, and customer service drive success. You'll help ensure timely billing, resolve account discrepancies, and partner with teams like Sales and Pricing to keep operations running smoothly. If you enjoy working with numbers, solving problems, and owning your work in a fast-paced environment, this role is for you.

Why You'll Love Working at KAG:

* Consistent schedule:
Monday-Friday

* Comprehensive benefits package including health, dental, and vision insurance

* 401(k) with company match

* Onsite perks including a cafeteria with hot meals, coffee café, and employee gym

Position Summary

This position will work closely with several departments to ensure timeliness of billing. Resolve accounts receivable inquires along with communication with customers on their account balances and discrepancies. The role will work closely with other departments in the organization including Rating, Pricing Administration, and Sales as needed. This position will report directly to the Director of Revenue Management.

Essential Functions

* Act in a customer service capacity by building customer relationships while pursuing past due balances.

* Ability to understand contract terminology as it pertains to the specific customer

* Work closely with internal departments to resolve conflict

* Report monitoring and accountability to assist management in meeting the department objectives around accuracy and efficiency

* Create reports and monitor customer account details for non-payments, delayed payments and other irregularities

* Contact customer to collect on overdue invoices, coordinate rebills, and update pricing errors

* Identify trends and prevent reoccurring payment issues

* Crosscheck company records with customer pay agent/payables portals; address inconsistencies and rejected invoices

* Recommend and help design processes to enhance the order-to-cash functions and systems