Dispatcher, Customer Service/HelpDesk
Job in
North Canton, Stark County, Ohio, 44720, USA
Listed on 2026-06-26
Listing for:
Nesco Resource
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Proactively problem solving and escalating urgent service needs;
Monitor real time operation of the Call Management System to ensure SLA is met;
Dispatch calls to Flex Labor Partners and monitor to completion;
Coordinate part ordering and shipment with Technicians;
Document customer dissatisfaction and recognition of Technicians for good performance
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