More jobs:
Dispatcher, Customer Service/HelpDesk
Job in
North Canton, Stark County, Ohio, 44720, USA
Listed on 2026-08-14
Listing for:
Nesco Resource
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Provide Call Management System scheduling support to Customers, Service Delivery Team Members, Field Associates, and Business Management Team Members;
Proactively problem solving and escalating urgent service needs;
Participating in conference calls and analyzing call volumes for high priority customers;
Monitor real time operation of the Call Management System to ensure SLA;
Dispatch calls to Flex Labor Partners and monitor to completion
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