Advisor Academic Success

Job Details

Location:

Main Campus - North Canton, OH 44720

Position Type:
Staff (Full-Time)

The Advisor for Academic Success is an entry-level professional role that provides first- and second-year students with individualized support in academic curriculum knowledge, career, and academic guidance. This role requires collaboration with academic faculty and staff. Academic Advisors assist with students’ personal or social issues and encourage the use of other resources provided to students on campus.

• Provide academic and career advice to first- and second-year students on applicable course selections, academic and University policies and procedures. Average case load is approximately up to 200 students. Expectations are to meet with each student at least two to three times a semester.
• Monitor student academic progress and regularly communicate with students regarding their academic progress.
• Retain advising records and comply with FERPA regulations.
• Provide semester overview of advising appointments including qualitative data on advising and produce reports as needed.
• Work directly with, as needed, faculty, division chairs/program directors and school deans.
• Utilize electronic forms and technology to support students.
• Utilize higher education software to manage office tasks.
• Respond to emails in a professional and timely manner.
• Represent department at recruiting and orientation events.
• Represent department as needed for committees on campus.
• Other duties as assigned or required.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Must demonstrate an understanding of the Walsh University Statement of Faith and a commitment to support the Mission, Vision, Values and Code of Ethical Conduct of Walsh University in accordance with Ex Corde Ecclesiae and the Catholic intellectual tradition.

Education:

Bachelor’s degree required.

Work Experience:

Professional work experience in customer service, student development, or education is preferred.

Skills and abilities:

• Professional demeanor and ability to interact with charity toward students, staff, and faculty. Positive attitude is a must.
• Knowledge of Microsoft Office Suite.
• Experience with Ellucian, Stellic, Salesforce or Slate is preferred.
• Foundational Artificial Intelligence skills.

The physical demands of the job include prolonged sitting, extended periods of keyboard work and use of a computer monitor, walking, occasional lifting and carrying objects no more than 20 pounds.

Walsh University is an equal opportunity employer.