Benefits Specialist

Position Summary

Benefits Specialist Common Sail Investment Group Position Summary The Benefits Specialist will support the Benefits Manager in administering and managing employee benefits programs for a workforce of 10000 employees This role involves handling day to day benefits operations ensuring compliance with regulations and providing excellent service to employees The ideal candidate will have strong organizational skills attention to detail and an employee focused approach This is an on premises position and reports to the HR Benefits Manager Essential Responsibilities and Duties Assist the Benefits Manager in administering benefits programs health dental vision life and accidental insurance short and long term disabilities critical illness EAP and retirement plans

Process benefits enrollments changes and terminations accurately and in a timely manner

Ensure inquiries are resolved promptly and professionally

Coordinate with broker and benefit providers to address claims and discrepancies

Support the Benefits Manager in preparing for annual enrollment and new hire guides including working with Communications Manager and Learning & Development on materials and conducting employee sessions

Work with Benefits Manager and broker to ensure compliance with federal state and local regulations and coordinate annual HIPAA training sessions for appropriate attendees

Gather ongoing employee feedback regarding benefit programs and provide recommendations for improvements to Benefits Manager Generate and review reports for management to ensure program effectiveness and compliance

Collaborate with HR and payroll teams to ensure seamless benefits administration

Distribute educational materials to employees about available benefit options eligibility and enrollment procedures

Manage billing and reconciliation for COBRA HSA and life & disability benefit programs ensuring accuracy between carrier invoices payroll deductions and general ledger entries

Conduct regular benefit deduction audits and reviews to identify discrepancies ensure payroll accuracy and confirm alignment between enrollment elections and deductions

Serve as the Level 2 escalation point for complex benefits matters including unresolved claims deduction discrepancies and carrier or vendor issues requiring advanced problem solving

Administer COBRA processes end to end including qualifying event notifications enrollment premium billing and compliance with federal notice and coverage timelines

Partner with HRIS on benefits related updates and testing

Reconcile EDI file errors and discrepancies with carriers to ensure accurate data transmission

Other duties as assigned

• Bachelors degree in human resources business administration or a related field preferred
• Relevant certifications such as CEBS PHR or SHRM CP are a plus
• Minimum of 5 years HR experience and 3 years of experience in employee benefits administration or a related field
• Familiarity with benefits management software HRIS systems and reporting tools
• Strong understanding of benefits laws and regulations eg ERISA HIPAA ACA FMLA
• Skills Excellent communication and interpersonal skills with the ability to explain complex benefits information to employees in a clear and accessible way
• Strong analytical skills and attention to detail
• Ability to handle confidential and sensitive information
• Organizational and time management skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office Suite Excel Word PowerPoint and HRIS systems ADP Lyric and HWSE a plus

While performing the duties of this job the employee is required to communicate effectively with others sit stand walk and use hands to handle keyboard telephone paper files and other equipment and objects The employee is occasionally required to reach with hands and arms This position requires the ability to review detailed documents and read computer screens The employee will occasionally lift andor move up to 25 pounds The work environment requires appropriate interaction with others The noise level in the work environment is moderate Occasional travel to different locations may be required

Common Sail Investment Group has a comprehensive benefit package that includes health dental vision life and accidental insurance short term disability long term disability critical illness EAP 401k income protection and extraordinary work life benefits

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be It is not intended to limit or in any way modify the right of any supervisor to assign direct and control the work of the employees under herhis supervision The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or…