HR Administration Specialist

Job Details:

Job Location:

96 North Canton OH CSC - North Canton, OH 44720, Position Type:
Human Resources, Travel Percentage:
Negligible, Job Shift: Salary, Job Category: NA, Position Summary

The HR Administration Specialist is responsible for the accurate and timely administration of employee transactions and workforce data across KAG. This position serves as a key control point for Personnel Action Forms, employee status changes, pay changes, transfers, terminations, and other employee data transactions within Paycom.

More than a transactional processing role, the HR Administration Specialist is expected to actively review personnel actions for accuracy, completeness, and consistency before processing. The position identifies discrepancies, challenges questionable submissions, monitors error trends, and partners with HR and operational leaders to improve the quality of workforce data.

The HR Administration Specialist also provides frontline Paycom support, conducts recurring employee data audits, develops training materials and job aids, supports required regulatory reporting, and produces routine reporting to help ensure KAG maintains accurate and reliable employee information.

• Review and process Personnel Action Forms and other employee transactions accurately and within established service expectations.
• Administer employee transactions including terminations, driver rate changes, lateral changes, transfers, transfers without pay changes, trainee to driver changes, RTIP transactions, acquisition related status changes, and other employee lifecycle actions.
• Review submitted transactions for accuracy, completeness, appropriate approvals, effective dates, pay information, and supporting documentation before processing.
• Identify questionable, inconsistent, or incomplete transactions and work directly with HR or operational leaders to resolve issues before changes are entered into Paycom.
• Partner with Compensation and HR leadership when proposed pay changes require additional review or clarification.
• Maintain appropriate documentation and records associated with employee transactions.

• Serve as a key quality control point for employee data and workforce transactions.
• Conduct recurring audits of employee information to identify errors, inconsistencies, missing information, or potential process breakdowns.
• Perform audits including employee email changes, location information, employee photographs, employee status information, pay information, and other workforce data.
• Analyze Personnel Action Form volume, errors, corrections, and recurring trends to identify opportunities for process improvement.
• Proactively report significant errors, trends, or areas of concern to HR leadership.
• Partner with HR, Compensation, Payroll, and other stakeholders to resolve employee data discrepancies.
• Assist with the development and maintenance of controls designed to improve employee data accuracy and reduce transaction errors.

• Prepare and distribute recurring daily and monthly HR administration reports.
• Track transaction volumes, processing accuracy, error rates, and other relevant HR administration metrics.
• Identify recurring error patterns by transaction type, location, function, or other relevant categories.
• Provide HR leadership with actionable information and recommendations based on transaction and audit findings.
• Support ad hoc workforce data requests and reporting as needed.

• Develop and maintain training materials, job aids, instructions, and other resources related to Personnel Action Forms and employee transactions.
• Educate managers, HR team members, and other users on proper transaction submission requirements and documentation standards.
• Provide feedback and coaching when recurring submission errors or process issues are identified.
• Recommend improvements to forms, workflows, system processes, and administrative controls to increase accuracy and efficiency.

• Serve as a frontline resource for routine Paycom questions from employees and managers.
• Assist employees with basic Paycom access issues, including password reset and navigation questions.
• Resolve routine system questions and appropriately elevate more complex system or employee issues.
• Support the administration and auditing of BYOD policy assignments and related employee records.

• Support required…