Service Parts Planning Manager

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Provides leadership and oversight to the Parts Planning group. Drives development and ensures implementation of best practices in planning and forecasting. Works with services, operational, sales, marketing, finance and other stakeholders to understand anticipated demand and product-specific forecasting drivers. Ensures developed plans align with revenue forecasts, inventory optimization to drive efficiencies and balance appropriately between fulfilment and replenishment needs.

• Manages a team of Supply Chain Planners and allied employees
• Directs performance of various activities associated with planning, purchasing, scheduling, and other parts related activities. Forecasting and maintaining demand plans across program / project areas.
• Adjusts plans for purchasing/sourcing and demand change.
• Monitoring and maintaining inventory levels within assigned areas.
• Makes required inventory adjustments based on first-hand information.
• Maintaining company asset lists.
• Tracking delivery dates and shipment details of purchase orders.
• Ensuring compliance with contractual obligations.
• Monitors ongoing team activity to identify and quickly resolve service issues.
• Develop schedules and coordinate the efficient movement of materials with Supply Chain, technical, production, operational and other allied teams.
• Enforces adherence to company policies and standards.
• Implement relevant KPI metrics for Supply Chain Planners

• Bachelor's Degree or equivalent work experience required.
• Typically has 6-8 years of experience in Supply Chain Planning/Parts planning
• 3 years or more of manager or leadership experience
• Fluent business English skills (Written and spoken)
• MS Office experience (Excel, Word, PowerPoint)
• Ability to work in the North Canton Ohio office in a Hybrid capacity

Preferred Qualifications:

• Oracle MRP Planning experience
• Experience in service parts planning
• Knowledge of LEAN Methodologies

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies:
Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here -

• Job Identification 19930
• Job Category Supply Chain and Procurement
• Posting Date 08/24/2026, 01:13 PM
• Locations North Canton, OH, United States
• Job Schedule Full time
• Job Shift Yes