Sales Associate - Hat Carters Inc. North Canton, OH

Position Purpose

The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment, maximizing sales by ensuring a neat, clean, and organized store and providing exceptional customer service.

• Customer Focus: Confidently and proactively help resolve issues for customers, balance multiple customers, locate merchandise, inform about promotions, and ensure a positive shopping experience.
• Brand Execution: Execute visual standards, replenishment, cleaning, merchandise floor sets, maintain product knowledge, and articulate promotional events and loyalty program.
• Drive Growth: Minimize store loss, maintain housekeeping standards, meet productivity standards, and achieve daily goals.
• Team Development: Maintain cooperative relationships, adapt to assignments, support management, train and coach others, and uphold policies and safety procedures.

• High school diploma or GED preferred.
• Demonstrated customer engagement skills.
• Ability to handle multiple tasks concurrently.
• Effective communication with customers and employees.
• Retail/specialty apparel knowledge and experience preferred.

• Ability to lift 40 pounds regularly.
• Ability to stand for long periods, climb ladders, walk, bend, stoop, and reach.

Availability to meet the needs of the business, including days, nights, weekends and holidays as scheduled. Any changes must be approved by the Store Manager. Scheduled shifts from 3-8 hours in length; minimum hours not guaranteed.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status or any other status protected by federal, state, or local law.