General Merchandise Lead

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family — take care of your career and your community.

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets an example by modeling exceptional customer experience and helps achieve department goals and influence peers.

• Engaging peers to provide the best possible shopping experience for our customers, including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching team members to exceed customer service and sales goals, maintain area standards, and complete required trainings.
• Supporting training of new team members and cross‑training high potential talent.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working safely with 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed where applicable.
• Creating an environment that supports the Meijer culture, valuing Diversity, Equity, and Inclusion.
• Operating a register and handling cash when needed.
• Operating powered equipment where applicable.
• Participating in period‑end inventories where applicable.
• May be required to act in lead capacity in other departments throughout the store.
• Additional duties may be performed as assigned or required.

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence to create repeat business.
• Ability to lift, carry, push, pull, bend and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Please review the job profile below and apply today!