Part Time Membership Sales Ambassador

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job.

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:
  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
• * Eligibility requirements vary by position.

Responsible for Executing Acquisition 365, renewing, upgrading, cross‑selling BJ’s Loyalty Programs. Also responsible for merchandise returns, exchanges, pick‑ups, and general customer services inquiries. Provides excellent and efficient member service.

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Exhibits clear understanding of all BJ’s Membership options, and Co‑Brand credit card.
• Delivers superior customer service to Members by serving as a first‑line point‑of‑contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look‑up, and pick‑ups.
• Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax‑exempt/resale status.
• Resolves Member concerns in a courteous and timely manner.
• Escalates issues to PIC and MOD when necessary.
• Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

• Greet, Anticipate, Appreciate (GAA)
• Fast, Friendly, Full, Fresh, Clean Club Standards:
  Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD‑Grand opening look daily.
• All items stocked and promotional plans executed.
• Maintain visible accurate signage.
• Clean and organized, inside and out.
• Know your Business:
  Understand how to access and read production and/or financial performance reporting for your department.

Prior front line/customer service or previous sales experience preferred. Results driven with proven success in goal achievement. Basic math skills preferred. Computer proficiency preferred.

Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds…