SOC Operator

2 days ago Be among the first 25 applicants

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We’re committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands‑on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you’re searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security.

Sunstates Security is currently hiring Full‑Time SOC Operators in the North Canton, OH area. This position offers a pay rate of $19/hr, paid weekly.

• Projected start date of January 30, 2026

• 1+ years of security, law enforcement, and/or military experience is required.
• Must be comfortable with technology (tablets, computers, Microsoft Suite, etcetera).
• Intermediate computer and data entry skills.
• Knowledge of Access Control / Video Monitoring Systems.
• 1-2 years of High Pace / Volume Security in GSOC / SOC.
• Detailed oriented; over communicates, document & report all details.
• Must be able to work various shifts, days, weekends, and holidays.
• Must be flexible and team oriented.
• 2+ years of experience in a customer service role.
• Exceptional report writing skills.
• Must be reliable.

A Security SOC Operator may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security SOC Operator will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

High School diploma or equivalent

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, 401K/403b Plan, Educational Assistance

Entry level

Full-time

Management and Manufacturing

Security and Investigations

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