SOC Operator

Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S. Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

HIRING IMMEDIATELY

Sunstates Security is currently hiring Full‑Time SOC Operators in the North Canton, OH area. This position offers a pay rate of $19/hr, paid weekly
.

Industry‑leading employee benefits include weekly pay, 401k savings plan with a company match, affordable medical, dental and vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement and more – available for qualified candidates.

A Security SOC Operator may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The operator will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

• 1+ years of security, law enforcement, and/or military experience is required.
• Must be comfortable with technology (tablets, computers, Microsoft Suite, etc).
• Intermediate computer and data entry skills.
• Knowledge of Access Control and Video Monitoring Systems.
• 1‑2 years of high‑pace, volume security in a GSOC or SOC.
• Detail‑oriented; over‑communicates, documents and reports all details.
• Must be able to work various shifts, days, weekends and holidays.
• Must be flexible and team oriented.
• 2+ years of experience in a customer‑service role.
• Exceptional report‑writing skills.
• Must be reliable.

High School diploma or equivalent.

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant medical benefits program
• Dental insurance program
• Free life insurance
• Disability insurance
• Paid time off and bereavement leave
• Paid holidays
• Direct deposit or pay cards
• Employee incentives
• Referral bonuses
• Employee of the month award
• Education reimbursement
• Service awards
• Employee involvement initiatives
• Management mentoring and support
• Career advancement
• 401K program

We are proud to be an Equal Opportunity Employer and supporter of our military veterans.