Residential Service Electrical Technician

Position Overview

We’re seeking a skilled Residential Service Electrician to provide high-quality service to our clients. This role requires a balance of technical expertise and strong customer service skills. You will be responsible for diagnosing, troubleshooting, and repairing electrical systems in residential homes while maintaining a professional and customer-friendly demeanor.

• Perform electrical inspections, repairs, and installations in residential homes
• Troubleshoot electrical issues and recommend the best solutions to customers
• Ensure all work is performed according to local and national electrical codes
• Communicate clearly and effectively with clients to explain work being done and answer any questions they may have
• Maintain a clean and organized work area, respecting the homes and property of our clients
• Complete work orders and necessary paperwork in a timely and efficient manner
• Participate in ongoing training and development opportunities

• Proven experience as a Residential Electrical Technician (3+ years preferred)
• Strong knowledge of residential electrical systems, codes, and safety practices
• Experience with troubleshooting, diagnosing, and repairing electrical systems
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and commitment to high-quality work
• Positive attitude, professionalism, and customer service-oriented
• Ability to maintain composure in high-pressure situations and provide clear solutions

• Customer-Centric: You understand the importance of clear communication and patience when working in people’s homes. A positive, respectful approach with clients is essential.
• Problem-Solver: You have a sharp eye for detail and can think critically to find effective solutions.
• Dependable: Reliability and consistency are key to success in this role. You must be able to manage your time and responsibilities with little supervision.
• Adaptable: You can handle different situations, clients, and tasks with ease, always maintaining professionalism and a high standard of work.
• Team Player: You thrive in a team environment, contribute positively, and support colleagues when needed.

• Competitive Pay: We offer competitive compensation packages to reward your hard work and dedication.
• Health Insurance: We cover 100% of your health insurance premium and contribute 50% towards your family's premium, ensuring you and your loved ones are well-protected.
• Dental Insurance: Enjoy comprehensive dental coverage to maintain your oral health.
• Vision Insurance: Access vision coverage included in our health insurance plan.
• Paid Time Off: Enjoy paid time off benefits starting at 90 days of employment, allowing you to recharge and spend quality time with your loved ones.
• Retirement Savings: Participate in our 401K plan with a 4% matching contribution to help you build a secure financial future.
• Bereavement Leave: Receive compassionate leave for bereavement situations, ensuring you have time to grieve and support your loved ones.
• Annual Tool Allowance: Receive an annual allowance for purchasing tools, ensuring you have the equipment you need to excel in your role.
• Annual Boot Allowance: Receive an annual allowance for purchasing work boots, keeping you safe and comfortable on the job.
• Employee Discount: Enjoy discounts on company products or services, saving you money on essential items.
• Flexible Employee Education Fund: Access funds for furthering your education or skill development, helping you stay ahead in your field.
• Family Planning Fund: Receive assistance for family planning needs, supporting you in important life decisions.
• Referral Bonus: Earn bonuses for referring qualified candidates, rewarding you for helping us grow our team.
• New Baby Bonus: Receive bonuses to celebrate the arrival of a new baby, recognizing important milestones in your life.
• Pet Insurance: Access pet insurance coverage to ensure your furry friends receive the care they need.
• Fringe Benefits: Enjoy various additional fringe benefits to enhance your work-life balance and well-being, making Shanklin Heating & Air a great place to work.