Administrative Specialist

Administrative Specialist I (S)

Agency:
Department of Transportation, Division:
Transit
Position Number:
Grade: NC08

The North Carolina Department of Transportation’s Ferry Operations in Hatteras seeks an Administrative Specialist I to provide administrative support, ensuring year‑round operational efficiency and excellence. The role is fast‑paced, requires effective communication with a diverse group of individuals, and demands high performance independently and as part of a team.

• Compile bi‑weekly payroll information and enter data into Excel.
• Record staff working time, verify leave balances in SAP, and file completed timesheets for quick access.
• Assist with payroll entry as needed.
• Supervise, plan, and review personnel under the direction of the Director and Deputy Director in the absence of the Operations Manager.
• Serve as alternate Facility Security Officer (FSO) per USCG/Homeland Security policy.
• Assist manager with shift‑based employee scheduling.
• Monitor financial transactions, perform deposits, data entry, and statistical reporting.
• Reconcile financial reports for accuracy and troubleshoot discrepancies.
• Train co‑workers on the reservation system and toll deposit entries into SAP.
• Record and report traffic figures, overtime, and shift reports.
• Compile and coordinate reports regarding the work process with supervisor and upper management.
• Process travel reimbursements for employees.
• Assist employees with USCG renewals, gather sea time, and obtain drug‑testing letters for USCG.
• Maintain daily operation of office equipment and manage supply inventory.
• Enter fuel consumption daily into the SAP system.
• Interact with customers and the traveling public, screening communications per guidelines.

• Transportation Worker Identification Credential (TWIC). A copy of the TWIC card must be attached to the application or presented at the interview.

• Knowledge of office procedures, methods and practices.
• Demonstrated ability to use judgment in coordinating and monitoring office procedures and workflow.
• Knowledge of BSIP/SAP software and office unit procedures.
• Proficiency in Windows 7 (or greater), Microsoft Office (Word, Excel, Outlook), and Internet Explorer.
• Skilled in working with people, showing courtesy, tact, and customer service skills.

Grade: NC08
Range: $37,782 to $66,120

High school diploma or GED and two years of related administrative experience; or an equivalent combination of education and experience. Refer to the Education and Experience Equivalency Guide for details.

The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, pregnancy, childbirth, or related medical conditions, and for religious beliefs, observances, and practices.