Administrative Team Leader

Administrative Team Leader

Reports To
- Chief Security Officer

Status
- Exempt

Shift
- Refer to Offer Letter

Location
- Refer to Offer Letter

Summary

The Administrative Team Leader is responsible for the direct leadership and supervision of the Administration & Technology Team's Administrative staff, ensuring efficient workflows, excellent operations and team success. This role serves the mission, vision and values of the organization by collaborating with other leadership staff and departments within the organization to ensure effective administrative support is provided at all times to achieve goals that contribute to the growth and efficiency of the organization.

Essential Duties & Responsibilities

• Work to achieve performance goals, pursue progress toward my learning plan (MLP) and demonstrate Four Seasons values and competencies
• Contribute to a climate that promotes growth, development and teamwork throughout Four Seasons
• Encourage and develop skill advancement amongst team members through 1:1s, training, and on-going competency review
• Actively participate in leadership team, collaboratively working to ensure efficient, effective operations to support the Mission and Vision of the organization
• Be a part of the collaborative leadership team that ensures the IDG documents the provision of patient's and family's physical, psychosocial, environmental, spiritual, safety and developmental needs.
• Actively participate in continuous quality improvement activities (i.e. quality monitoring, chart audits, PIPs, task forces, etc.) and promote a culture of continuous quality improvement throughout the organization
• Collaboratively develop and maintain administrative Polices & Procedures for Four Seasons
• Create, collaborate and manage internal processes and best practices for administrative staff on the Administration & Technology Team, effectively collaborating within the work of a group
• Encourage effective communication
• Fosters an environment of teamwork and service excellence within the Administrative & Technology Team
• Identify and collaboratively resolve issues that might arise amongst the team
• Perform detailed work with superior accuracy, develop rapport with others, function as a team member, work independently with a minimum of supervision, and demonstrate excellent interpersonal and organizational skills
• Promote professional competency related to cultural diversity and health equity

Knowledge, Skills, and Abilities

• Knowledge of HIPAA privacy policies.
• Advanced proficiency in MS Office:
  Outlook, One Note, Word, Excel, PowerPoint, etc.
• Knowledge and skills in social networking.
• Problem solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Interpersonal skills - maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication – speaks clearly and persuasively in positive or negative situations.
• Written communication – proficiently edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Organization – highly organized to be as efficient as possible, keep physical locations organized and clutter-free creating a safe environment that reflects superior competency.
• Quality control – demonstrates superior accuracy and thoroughness and monitors own work to ensure exceptional quality.
• Adaptability/Flexibility – adapts to change in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Must be able to work in a fast-paced environment with demonstrated ability to independently prioritize work in order to support multiple individuals.
• Interpersonal Competence – has a high-level of interpersonal skills to handle sensitive and confidential situations. Position continually requires discretion, demonstrated poise, tact and diplomacy. Must be able to effectively interact and communicate with individuals at all levels of the organization.
• Initiative - Ability to anticipate needs and use independent judgment given limited availability of individuals the position supports.
• Teamwork …