Branch Coordinator, Home Health

Location: Delco

Become a part of our caring community The primary function of the Branch Coordinator is to provide clerical support for the branch medical records and billing department. Also, responsible for day-to-day coordination of telephone / personnel communication systems, overall management of agency supplies / mail, and processing of accounts payables. Depending on branch census you may be responsible for other duties as assigned.

Depending on branch census you may be responsible for other duties as assigned.
Essential Functions: Administrative Prepare patient assessment packets, including admission, recertification, and post hospital packets. Process signed and unsigned orders and 485s. Follow up on the Order Tracking Report weekly and according to Order procedure. Reprocess unsigned orders at end of episode as task appears on action screen. Date stamp all received documents, except SOC paperwork and paper visit notes, to be scanned into the client chart.

Scanning should be completed within 24 hours of stamp date. Fax the discharge / transfer summary / episode detail summary and Case Conference / 60 Day summary to the physician as task appears on the action screen. Copy documentation and assist with ADR preparation. Update HCHB and computer programs as appropriate. Complete End of Period claim workflow as part of Billing Specialist responsibilities.

This includes confirming all orders are signed appropriately and coordinating with the administrative team at the branch to ensure other billing requirements are satisfied to release claims timely. Adhere to and participate in Agency’s mandatory HIPAA / Privacy Program and Employee Compliance Program. Read and adhere to all Agency Policies and Procedures and follow Employee Handbook Guidelines. Managing all incoming telephone calls in a professional manner including:
Screen and route calls to the appropriate agency staff Maintenance and administration of the phone system including:
Adding / revising voice mail boxes Managing accurate employee phone roster Process incoming and outgoing mail. Manage and order office supplies (including agency specific forms) as needed. Manage, order, and distribute medical supplies as needed. Assist BD with EOE billing tasks. Manage and process all accounts payable including routing to appropriate corporate department as needed. Use your skills to make an impact

Required Qualifications Less than 3 years working knowledge of computers, or a demonstrated technical aptitude Professional appearance and attitude Demonstrated organizational skills Proficiency in Microsoft Office Word and Excel This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits an ability to quickly learn new systems Excellent communication skills, both verbal and written Ability to travel locally (potentially overnight occasionally) Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications Associate's or Bachelor's Degree in a related field Previous healthcare or health insurance experience Familiarity with medical terminology and/or ICD-9 codes Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$39,000 - $49,400 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time…