EMS Billing & Insurance Specialist

Position Summary An employee in this position performs a variety of clerical and technical work of an accounting nature in the Emergency Services Administration (Division) of Harnett County Emergency Services (Department). This includes: entering and processing information for billing and collections; using computerized data entry equipment to prepare bills for invoicing clients and insurance; entering ambulance call report data into computer files;

sending and filing invoices; typing; and maintaining files of a variety of records, reports, documents, and correspondence.

Position Summary An employee in this position performs a variety of clerical and technical work of an accounting nature in the Emergency Services Administration (Division) of Harnett County Emergency Services (Department). This includes: entering and processing information for billing and collections; using computerized data entry equipment to prepare bills for invoicing clients and insurance; entering ambulance call report data into computer files;

sending and filing invoices; typing; and maintaining files of a variety of records, reports, documents, and correspondence.

Hiring Salary: $44,604.00

ESSENTIAL FUNCTIONS OF THE POSITION:

• Answers telephone and receives inquiries; provides information based upon detailed knowledge of Department operations; or refers caller to proper official.
• Utilizes computerized data entry equipment and various word processing, spreadsheet, database and/or file maintenance programs; enters, stores, and/or retrieves information as requested or otherwise necessary; compiles and/or manipulates data from various sources to prepare a variety of statistical and narrative reports and other documentation; prints, electronically transmits, submits, copies, and/or files reports and records according to established procedure or as requested;
  
  and prepares backup copies of computer files in accordance with established procedures.
• Composes and/or types a variety of correspondence, reports, meeting notes, lists, labels, forms, etc. from typed or handwritten copy.
• Produces photocopies of correspondence, records, reports, and other documents; sorts and distributes or files copies as appropriate; establishes and maintains a variety of tangible files, filing, retrieving and/or discarding material as requested or as otherwise necessary.
• Serves as backup for the Transportation Coordinator as needed for coverage.
• Picks up mail; takes mail out; opens mail; scans and records date; and puts into Laserfiche.
• Deposits checks; processes credit card payments including those made by phone.
• Receives and processes ambulance call records; processes wheel chair claims; enters data into computer files; generates invoices; mails to clients, private insurance carriers, and/or Medicare and Medicaid, as appropriate.
• Prepares correspondence or places telephone calls to patients or insurance carriers to verify or obtain information; inquires about payments or discrepancies in bills, etc.; processes payments; and processes payment refunds, as appropriate.
• Establishes and maintains accounts for Department; records business transactions concerning patient billing and insurance receipts in computer files, journals, ledgers, and on special forms; posts revenues to proper patient accounts; balances cash and ambulance call reports to prepare transaction reports; balances and reconciles receipts; and closes out accounts at end of months and fiscal year.
• Handles bankruptcy notices for bills.
• Pulls bank ACHs and reconciles payments in billing software.
• Attends seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in emergency services billing and collection program administration.
• Handles confidential and sensitive information in an appropriate manner.
• Works in Emergency Operations Center during activations.
• Assists supervisor with other office tasks.
• Performs other related duties as assigned.

• High school diploma;
• Two (2) years of secretarial/clerical work experience including bookkeeping and preferably with some experience in medical…