Administrative Associate II (New Hanover CC)

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission.

We have a mission that matters!

Reporting directly to an Associate Warden for Custody, this position is to provide clerical support to the Custody Section. Additional job responsibilities include; but are not limited to, the following:

• Planning work, understanding, and carrying out both oral and written instructions, reviewing completed task to ensure accuracy, and meeting daily and monthly deadlines.
• Performing a variety of office and/or technical tasks to accomplish the specialized processing of information, documents, or materials.
• Preparing and maintaining logs, coordinating tracking systems, and researching offender grievances.
• Receiving telephone calls from other staff, department personnel, community volunteers, citizens, press, offenders’ attorneys and families and other agencies.
• Navigating Offender Population Unified System (OPUS) regarding offender records.

Salary Range: $32,100 – $51,249

This job posting will close at 11:59pm, the night before the end date listed above.

Applicants now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required.

Applicants who possess the following skills are preferred:

• Experience using Microsoft Excel
• Experience using Microsoft Word

This is a full-time position, working Monday – Friday 8 AM – 5 PM, with State Benefits.

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Note to Current State Employees:
The salary grade for this position is NC02. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

New Hanover Correctional Center is located in Wilmington, North Carolina and houses up to 400 male offenders in a minimum custody facility.

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be…