Administrative Support Associate - #192796
Listed on 2026-08-21
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Administrative/Clerical
Office Administrator/ Coordinator, Education Administration, Administrative Management
Administrative Support Associate - #192796
Department
Center for Career & Professional Development
About WCU
Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year.
- 2025 – Ranked 1st in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.
- 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries.
- 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 500 employers across all industries.
- 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.
Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan.
Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year.
Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.
Position Summary
The primary location of this position is on‑site in Cullowhee, NC. This position is subject to the State of North Carolina Human Resource Act ( SHRA ).
The primary purpose of this position is to provide advanced administrative and operational support for the Degree Plus program and the Center for Career and Professional Development. The role is responsible for coordinating and administering key program functions, including tracking and reporting participant data, managing program‑related technology systems, and supporting budgeting and financial processes.
The position also oversees Degree Plus program operations, including outreach, marketing, and implementation in collaboration with program leadership.
Additionally, it supervises student staff and ensures effective workflow in support of program goals. The role serves as a central point of contact for program logistics, including the management of employer payments related to career fairs.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position- Demonstrated knowledge of administrative and office support practices, including records management, report preparation, and the application of program policies and procedures.
- Skill in verbal and written communication, with the ability to convey information clearly and effectively to a variety of audiences, including students, faculty, staff, and external partners.
- Ability to coordinate multiple tasks and priorities, organize workflow, and support program operations in a dynamic work environment.
- Ability to use office technology and information systems to manage data, maintain accurate records, and support reporting and program needs.
Minimum Qualifications
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