Director, Student Records​/Registrar

Job Summary

The Registrar is responsible for the leadership, integrity, maintenance, and compliance of all College academic records, systems, and related processes for Curriculum, Continuing Education, and Adult Basic Skills programs. This position ensures accurate development, management, and auditing of student and course records in accordance with applicable laws, College policies, North Carolina Community College System requirements, and established guidelines. Responsibilities include maintaining academic records, collecting and processing grades, evaluating transfer credit, reviewing and certifying degree requirements and graduation eligibility, supporting registration and enrollment processes, and assisting students, faculty, and staff with the College’s information systems.

The Registrar also plays a critical role in ensuring accurate reporting and timely submission of Curriculum and Continuing Education data to the North Carolina Community College System, as well as responding to additional requests received from internal and external partners or agencies of the College.

• Maintains security of the College Seal.
• Organizes and administers the records, registration, and graduation functions in order to provide efficient and excellent service to students, college staff, and faculty.
• Evaluates transcripts for students who have earned credits from other post-secondary institutions and notifies students and program advisors of credits transferred in.
• Responds to inquiries made by current students, former students, visitors, agencies,and other stakeholdersregarding transcripts, grades, registration, attendance,and related student record matters.
• Ensures student records and related documents are reviewed for completeness, accuracy, compliance, proper coding, and resolution of discrepancies for enrollment and state reporting.
• Help ensure that the Ellucian Colleague systemis kept updated for registration, advising,degree audit, student records,and related functions for students, faculty, and staff including updating programs of study in the Degree Audit System each catalog year.
• Validates the accuracy of student data within the student information system and assists with testing student information system updates and upgrades.
• Develops and maintains data queries as needed to extract information from the Ellucian Colleague systemand assists in collecting,analyzing,and reporting information as needed.
• Participates in the registration process each semester and coordinate registration data entry.
• Coordinates the processing of course adds, drops, withdrawals, grades, and transcript requests and tuition refunds.
• Coordinates, monitors, and accurately reports college enrollment statistics andFull-Time Equivalent (FTE) datafor Curriculum and Continuing Education in compliance with NCCCS rules and guidelines, including submission of the Institutional Class and Registration (ICR) report as applicable.
• Conducts compliance reviews of student audit files to ensure regulatory adherence and accurate documentation.
• Assists with ongoing training needsand provides training to students, faculty, and staff on accessing and effectively using Ellucian Colleague, Self-Service, and related information systems.
• Attends meetings, conferences, and workshops to remain current on issues relating to registration, procedures,reporting requirements,and student records; attends meetings and serve on college committees.

• Monitoring of FERPA compliance with student records
• Coordinates the reporting of college honor list and student satisfactory progress information each term.
• Coordinates the evaluation and certification of all graduation applications, oversee the printing of diplomas, and provide support to…