Strategic Planning & Business Development Spe

Strategic Planning & Business Development Specialist (Parts & Service Business)

Department: Parts/ACC Business
Reports to: Sr. Manager, Parts Planning
Location: Wendell, NC
Position Status: Full-Time, Salary, Exempt, Non-Management

Job Summary: The Strategic Planning & Business Development Specialist is responsible for developing and executing strategic initiatives to grow and optimize the Parts and Service business. This includes creating short‑ and long‑term business road maps, enhancing demand forecasting capabilities, and supporting sales strategies for parts service‑related products. The role involves close collaboration with executive leadership, sales, marketing, and product support teams to align with the company’s overall goals for profitable growth.

• Strategic Planning & Business Development
• Develop an overall strategy for increasing market share and expanding the Parts and Service business.
• Establish short‑term and long‑term roadmaps for Parts and Service products.
• Define and execute annual business plans for the Parts and Service division.
• Track progress of strategic initiatives and ensure alignment with company objectives.
• Sales & Market Strategy
• Evaluate current parts and service offerings to identify opportunities for sales growth and market share expansion.
• Work with the Leadership of North America Sales to identify market opportunities and develop competitive pricing and program strategies.
• Establish Parts and Service program sales channels and set growth targets.
• Reporting & Performance Management
• Manage performance against sales targets and business plan objectives.
• Prepare and present monthly, quarterly, and annual performance reports.
• Report key progress and strategic updates to Leadership through regular documentation and presentations.
• Cross-functional Collaboration
• Support purchasing strategy in collaboration with the HQ Parts Business team.
• Work closely with inventory/purchasing to analyze stock levels and ensure optimal inventory management.
• Collaborate actively with the KIOTI Parts Sales Team to align strategic goals and operational execution.
• Coordinate with Parts Sales, Marketing, and purchasing teams to ensure integrated planning and execution.
• Other duties as assigned.

• Minimum 3–5 years of experience in inventory management, purchasing, warehouse operations, or related fields.
• Bachelor’s degree preferred; relevant education or certifications in supply chain, business, or related disciplines are a plus.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office applications; experience with CRM, ERP (e.g., SAP), SharePoint, and WMS platforms preferred.
• Excellent critical thinking, problem‑solving, organizational, and time management skills.
• Strong attention to detail with proven analytical and data interpretation capabilities.
• Ability to work independently and collaboratively within cross‑functional teams.
• Solid understanding of supply chain principles, common challenges, and effective solutions.
• Willingness to travel (approximately 20%).