Assistant Director of Business Operations - CRW

Position: Assistant Director of Business Operations - CRW - #004514
Location: Cullowhee

Posting Number EHRA
1078P Quick Link for Internal Postings (Use the "Apply for this Job" box below). Classification Title Assistant Director Working Title Assistant Director of Business Operations - CRW - #004514 Department Campus Recreation and Wellness Anticipated Hiring Range $49,825 - $53,000 About WCU

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:

* 2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.

* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.

* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.

* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.

Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.

Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan.

Optional disability plans are also available.

Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year.

Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.

WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Position Summary

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act.

The Assistant Director of Business Operations is a member of the Campus Recreation & Wellness (CRW) management team and reports to the Senior Associate Director. The position is responsible for front-end business and membership operations, budget administration, purchasing, travel coordination, records management, and student staff supervision and training. Key duties include managing payroll deduction memberships, maintaining membership databases through Fusion, overseeing accounts payable and receivable, processing deposits, invoices, reimbursements, and budget transfers, reconciling budgets, and preparing financial reports.

The role also serves as a primary contact for membership and access-related questions, coordinates with campus partners and external vendors, supports feedback and communication processes, assists Club Sport Officers with financial transactions, and helps with facility reservations and other departmental operations as needed.

Minimum Qualifications

* Must be legally eligible to work in the United States without requiring employment sponsorship for immigration purposes.

* Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

* Previous demonstrated cash-handling experience.

Preferred Qualifications

* Proven ability to communicate clearly and effectively in both verbal and written formats, as demonstrated by previous roles or assessments.

* Demonstrated experience in managing challenging situations with professionalism, as evidenced by specific examples or feedback from past positions.

* Track record of independently identifying problems and implementing effective solutions, supported by documented outcomes or performance reviews.

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with additional office software, as shown by certifications or relevant work experience.

Position Type Permanent Full-Time Number of Hours Per Week 40 Number of Months Per Year 12

Posting Text

Open Date 05/29/2026 Close Date Open Until Filled No Special Instructions to Applicants

Applicants must apply online in order to be considered. Review of applications will begin immediately and will continue until a candidate has been selected…