Customer Experience Project Specialist

Customer Experience Project Specialist I (Full-Time) - United States

Life insurance, vision insurance, parental leave, paid holidays, sick time, 401(k)

Applications are accepted until further notice.

Project management has never been more vital to our organization. You'll play an integral role in tying project outcomes to business goals, resulting in better market positioning. Collaborate with cross‑functional teams and strive for business efficiency. You will be involved in the definition, planning, management, and deliverables of various projects.

• Execute project management skill sets and methodologies to address long‑term opportunities that impact and improve the business
• Assist in all project management cycles, including quantitative and qualitative analysis, forecasting market trends to identify risks and issues and work toward innovation and operational success
• Identify process gaps and implementation planning
• Support and further build change management processes
• Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products

• You show strong communication and collaboration skills with a real passion for solving problems
• You have excellent organization and time management skills
• You are an excellent communicator and a collaborative problem‑solver
• You are interested in the business and operations side of the technology industry

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience. Relevant fields include:
  Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.
• Self‑Starter:
  Proven track record of initiating and leading projects, such as starting organizations, conferences, competitions, or publications, showcasing entrepreneurial spirit and initiative.
• Leadership
  
  Experience:
  
  Demonstrated leadership abilities through roles in student organizations, or significant involvement in extracurricular activities.
• Strong Attention to Detail:
  Exceptional spelling and grammar skills, ensuring high‑quality and error‑free content in all communications.
• Able to legally live and work in the country for which you're applying, without visa support or sponsorship.