NCWorks Career Advisor - Columbus and Pender Counties

Qualifications

• Associate degree from a regionally accredited institution.
• Two or more years of full‑time work experience in counseling, career development, case management, or related workforce development services.
• Bachelor’s degree from a regionally accredited institution.
• Knowledge of Columbus and Pender Counties (geographic, economic, workforce, etc.).

• Assists job seeker/job changer customers with career development and job search activities including applications, resumes and interview preparation.
• Use appropriate computer software including word processing, spreadsheets, Internet, and specialized computer applications.
• Assists all customers with job search/job development/job placement activities, including business customers.
• Provides vocational, educational and personal counseling and/or case management for NCWorks Career Center customers individually and in small groups.
• Responsible for AD/DW/Youth case management for designated WIOA customers, including mandated case load numbers, eligibility determination, documentation of activities, delivery of required services and follow‑up to meet required performance measures.
• Develops and updates individual action plans as needed to facilitate successful job placement for customers.
• Responsible for customer assessment, eligibility, enrollment, tracking, and follow up.
• Identifies barriers to employment for individuals and initiates referrals to appropriate services for assistance.
• Reviews employer job orders and ensures qualified job applicants are referred based on defined standards as set by employers.
• Provides excellent customer service to every customer or potential customer, utilizing interviewing, coaching/training techniques, labor market information and recruiting skills to match job seekers to employers.
• Coordinates program functions with other NCWorks Career Center staff, college personnel, workforce development programs, and human service agencies to accomplish customers’ goals and program objectives.
• Works as a team member within the NCWorks Career Center and Student Services Division.
• Completes all forms and documentation associated with above responsibilities accurately and on time.
• Requires weekly travel between Columbus and Pender County locations.

An Equal Employment Opportunity Employer