Service Manager - Leith Chrysler Dodge Jeep Ram Wendell

Service Manager Opportunity At Leith Chrysler Dodge Jeep Ram Wendell

Leith Chrysler Dodge Jeep Ram Wendell has an outstanding opportunity for a Service Manager to join their team and the Holman Family!

Principal Purpose of Position:

• Offers and ensures that the shop offers the highest level of customer service.
• Manages all aspects of service department operations: staffing, provision of vehicle services, warranty administration, client retention, cost controls, achievement of objectives, and maintenance of all service records.
• Ensures that the daily inventory of Technician's time is consistently sold to service clients.
• Serves as a liaison between the Shop Foreman, Service Advisors, Parts Personnel, Technicians and Warranty Administration.
• Through communication, oversight and direction works to ensure employee satisfaction, customer satisfaction and return on investment.
• Promotes the recruitment and development of some or all:
  Team Leaders, Supervisors, and Assistant Managers and non-management employees.
• Liaison with the manufacturer; works with factory representative to achieve factory objectives.
• Perform all other duties and special projects as assigned.

Education and/or Training:

• High School diploma or GED;
  College degree preferred and 5+ years of related experience or training; or equivalent combination of education and experience.

Relevant

Work Experience:

• 5+ years of dealership service experience in various aspects of the service department which may include some or all of the following: technician, service advisor, team lead, foremen, Assistant Manager or similar related work; experience or working knowledge of car repair and customer engagement. Experienced in service principles, concepts and service department operations.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better.

That's why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Artificial Intelligence Statement

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• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

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