Principal Operational Resilience and Continuity Job Salem North Carolina USA,Business

Location: Salem

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates:
Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Why this role matters

At Truliant Federal Credit Union, operational resilience helps protect the people, systems, and services our members and teammates count on every day. In this role, you'll lead the work that keeps critical business operations prepared, responsive, and ready to recover when the unexpected happens. This is a meaningful opportunity for someone who enjoys building strong programs, partnering across the organization, and turning complex risk and continuity needs into practical, sustainable solutions.

What

you'll do

In this role, you'll own Truliant's enterprise-wide business continuity program and help ensure our teams are prepared before, during, and after a disruption. You'll work closely with leaders across business units, IT, vendor partners, and senior leadership to strengthen recovery planning, test readiness, support audits, and continuously mature the program.

Day to day, you'll:

Lead business continuity planning, documentation, testing, Business Impact Analysis activities, risk assessments, reporting, and program improvements across the organization.
Partner with business units, IT, vendors, and leadership to align business continuity, disaster recovery, incident response, and crisis management efforts.
Support regulatory and internal audit readiness, committee updates, Board-level reporting, training, and response activities when business disruptions or weather events occur.

Beyond the core program work, you'll serve as a trusted subject matter expert who helps teams understand their role in continuity planning and makes resilience part of how Truliant operates.

What you bring

We're looking for a proven business continuity professional who can think strategically, execute tactically, and build trust with partners at every level of the organization. You'll be successful here if you can bring structure to complex situations, communicate clearly under pressure, and keep the work moving with a strong sense of ownership.

This role is a great fit if you have:

Required Experience:

3+ years of progressive leadership experience in business continuity planning and program management.
3+ years of experience in business resumption planning, crisis management planning, incident response planning, disaster recovery planning, plan testing, and conducting Business Impact Analysis activities.
3+ years of experience managing and coordinating response to a major, unplanned event requiring activation of business continuity and crisis management plans.
3+ years of experience preparing for and responding to regulatory and internal audits.

Required Skills:

Ability to act calmly and competently in high-pressure, high-stress situations.
Strong problem-solving, analytical, and conceptual thinking skills, with the ability to connect risk, controls, recovery needs, and business priorities.
Knowledge of DRII Professional Practices and applicable laws, rules, and regulations related to business continuity in banking or credit unions.
Ability to develop, maintain, test, and improve enterprise business continuity plans, including tabletop exercises, functional exercises, drills, and documentation updates.
Strong written, verbal, interpersonal, leadership, negotiation, and presentation skills, including the ability to communicate with business units, senior leadership, committees, auditors, and the Board.
Ability to build positive relationships across multiple lines of business and manage competing priorities with minimal oversight.
Technical competence with Microsoft Office tools, including Word, Excel, PowerPoint, and Visio, as well as business continuity planning software.
Ability to travel to Truliant…