Head of Strategy - Commercial and Partnerships

THE JOB AT A GLANCE

To provide strategic leadership and direction for the development, execution, and continuous refinement of RMA's commercial strategy and partnership ecosystem, ensuring alignment with the organisation's mandate as a social insurer. The role is responsible for identifying growth opportunities, strengthening strategic partnerships, enhancing customer value propositions, and translating market, customer, and data-driven insights into sustainable organisational outcomes across COIDA, Life Insurance, and AIT Administration portfolios.

To provide strategic leadership and direction for the development, execution, and continuous refinement of RMA's commercial strategy and partnership ecosystem, ensuring alignment with the organisation's mandate as a social insurer. The role is responsible for identifying growth opportunities, strengthening strategic partnerships, enhancing customer value propositions, and translating market, customer, and data-driven insights into sustainable organisational outcomes across COIDA, Life Insurance, and AIT Administration portfolios.

The incumbent serves as a strategic advisor to executive leadership and plays a critical role in shaping enterprise direction, driving commercial sustainability, fostering innovation, leading organisational transformation initiatives, and delivering meaningful societal impact through partnerships and strategic interventions.

Develop and continuously refine RMA's commercial and partnership strategy. Drive enterprise strategic initiatives supporting long-term growth and sustainability. Align strategic priorities with organisational purpose, mandate, vision and operating model. Lead strategic reviews and environmental scanning activities.

Identify new market opportunities and innovative business models. Develop growth strategies for COIDA, Life and AIT portfolios. Drive revenue optimisation and customer value creation initiatives.

Identify, negotiate and manage strategic partnerships. Establish collaborative ecosystems that improve customer outcomes. Develop partnership governance frameworks. Measure and optimise partnership effectiveness and value delivery.

Lead annual and multi-year planning processes. Define strategic measures and scorecards. Monitor strategic outcomes and enterprise performance. Present strategic insights and recommendations to executive forums.

Lead strategic transformation programmes. Promote innovation and agile ways of working. Drive customer‑centricity and data‑informed decision making. Support digital transformation initiatives.

Influence executive decision making through evidence‑based recommendations. Represent RMA at industry, government and executive forums. Build strategic relationships that advance RMA's positioning.

Lead and develop a high-performing strategy and partnerships team. Foster a culture of accountability, innovation and collaboration. Drive workforce capability, succession planning and talent development. Create an inclusive and high-engagement environment.

Ensure compliance with regulatory and governance requirements. Identify and manage strategic risks. Maintain effective controls and reporting mechanisms.

• Postgraduate Degree in Strategy, Business Management, Commerce, Economics, Finance, Insurance, Actuarial Science or related field.
• MBA or equivalent master’s degree (preferred).
• Management Development Programmer or Executive Leadership Programme (advantageous).

• 8 - 10 years relevant experience in strategy, consulting, commercial management, partnerships or business transformation.
• Minimum 5 years senior leadership experience.
• Demonstrated experience leading enterprise-wide strategic initiatives.
• Proven commercial strategy and partnership management experience.
• Experience with in Financial Services, Insurance, Employee Benefits or Social…