Virtual Support Representative
Listed on 2026-03-07
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Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Bilingual
North Wilkesboro, United States | Posted on 12/07/2025
Manage high-volume inbound calls, balancing speed with service quality.
Utilize CRM and secure payment systems to log interactions accurately and process donations.
Troubleshoot basic account issues and clearly convey complex information about non-profit programs.
Maintain strict security and compliance standards, particularly when handling sensitive payment data.
Required Qualifications (Technical & Professional)
High school diploma or GED required.
Essential:
Documented experience in a virtual or traditional call center setting.
Must be tech-savvy—able to efficiently multi-task between communication and processing applications.
Critical:
Ability to pass a thorough background check is required for the $17.99/hr rate.
Remote Workstation Mandates
PC Requirement:
Dedicated, high-performance Windows 11 PC.
Connectivity:
Only a wired, high-speed connection is acceptable to ensure security and stability.
Pay Progression:
Start at $12–$15/hour, advancing to $17.99/hour upon successful qualification.
ANU Virtual Solution:
Apply today to secure your reliable remote career!
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