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Assistant Service Advisor - Auto Park KIA

Job in Wendell, Wake County, North Carolina, 27591, USA
Listing for: Holman
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Location: Wendell

Assistant Service Advisor

Auto Park KIA has an outstanding opportunity for an Assistant Service Advisor to join their team and the Holman Family.

Job Duties
  • Welcome customers and ensure they receive prompt, courteous and effective service
  • Interact with customers via phone or in person to determine service needs and prioritize required services
  • Use a consultative approach to educate customers on services and products
  • Serve as a liaison between technicians and customers
  • Provide administrative support to Service Advisors
  • Follow up with all service customers when their assigned advisor is absent
  • Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor
  • Complete and maintain all company and dealer training requirements for the advisor position
Education and/or Training
  • High School Diploma or equivalent
  • Excellent written and verbal communication skills and ability to work within a team
  • Valid driver’s license and a good driving record
Relevant Work Experience
  • 2+ years’ experience in administrative services or related fields
Compensation

$18/hr

Benefits

We offer comprehensive benefits for full‑time employees, including:

  • Health, vision, and dental insurance
  • Life and disability insurance
  • Flexible Spending and Health Savings Accounts
  • 401(k) plan with company match
  • Paid Time Off (PTO)
  • Paid holidays, bereavement, and jury duty
  • Paid pregnancy and parental leave, and supplemental paid military leave for eligible employees
Artificial Intelligence Statement

We recognize that applicants for positions may use AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

  • Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
  • Misrepresent or embellish qualifications, skills, or experience.
  • Create false or misleading representations of identity (e.g., deepfakes or altered images/videos).

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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