Maintenance Coordinator
Listed on 2026-07-03
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support
Maintenance Coordinator
For over 46 years, Sun Realty has been a trusted leader in Outer Banks vacation rentals and property management. We are committed to delivering exceptional service to our homeowners and guests while fostering a culture of teamwork, professionalism, and hospitality. We are currently seeking a Maintenance Coordinator to join our year-round team.
As the primary liaison between homeowners, guests, vendors, and our maintenance team, the Maintenance Coordinator plays a vital role in ensuring maintenance requests are handled efficiently and professionally. This position is primarily office-based, with infrequent off-site responsibilities, and requires availability to work weekends and holidays as part of a rotating schedule.
Why Join Sun Realty?
We offer competitive compensation and a comprehensive benefits package, including:
- Medical, dental, life, and disability insurance
- 401(k) retirement plan
- Paid time off and paid holidays
- Floating Holiday+Bonus Day Off
- Wellness, Technology/Education Benefits
- Employee assistance program
- Professional development opportunities
- Supportive team environment with opportunities for growth
What You'll Do
- Coordinate maintenance requests from homeowners and guests.
- Communicate with vendors, technicians, and internal departments to ensure timely resolution of maintenance issues.
- Provide outstanding customer service while managing multiple priorities in a fast-paced environment.
- Maintain accurate records and follow up to ensure work is completed to company standards.
- Support Sun Realty's commitment to delivering exceptional property management and guest experiences.
What We're Looking For
- 1–2 years of customer service experience.
- Excellent communication, problem-solving, and conflict resolution skills.
- Strong organizational and time management abilities with attention to detail.
- Proficiency in Microsoft Office, including Word and Outlook.
- Knowledge of the Outer Banks area is required.
- Ability to successfully pass a background check.
If you enjoy helping people, thrive in a fast-paced environment, and are committed to delivering exceptional service, we'd love to hear from you.
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