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Follow-Up Specialist: Proactive Customer Care & Updates
Job in
Cherryville, Gaston County, North Carolina, 28021, USA
Listed on 2026-07-13
Listing for:
Cox Automotive Inc.
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Cox Automotive Inc. is seeking a proactive customer service associate to handle inbound calls, gather and verify information, and ensure accurate billing communications. The role emphasizes multitasking and timely updates to customers about ongoing events.
Minimum qualifications include a high school diploma or GED with up to 2 years in a related field and strong customer service experience. A related degree is preferred, and the position offers competitive hourly pay and benefits.
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