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B2B Customer Experience Specialist

Job in Mocksville, Davie County, North Carolina, 27028, USA
Listing for: Hayward Holdings, Inc.
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: Mocksville

Hayward Holdings, Inc. in Mocksville, NC is seeking a Customer Service Representative who will be the trusted point of contact for Direct Buy customers. Responsibilities include engaging with customers, processing orders, and collaborating with teams to deliver seamless customer care.

The ideal candidate will have 3+ years of B2B experience, excellent communication skills, and a commitment to outstanding customer service. Familiarity with Salesforce is a plus.

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