Repo Lot Manager-Maysville NC

Job Title

Verify that all vehicles secured the night before are on the lot and windows are marked with last six of the VIN, client, key status, and drivability

Keep track of appointments, delivery times, and transport information

Handling customer personal property pick-ups and vehicle redemptions

Record daily deliveries and releases to reconcile inventory

Assist and support the Repossession Agents when needed

Over see that all personal property from all vehicles, create a detailed inventory in company apps and stored properly

Monitor the property area and remove outdated property

Communicate with statewide team members

Requirements

1-2 years' relevant customer service experience
-recovery or collections preferred

High School diploma or equivalent required

Good computer and keyboarding skills with the ability to operate a tablet with apps

Working knowledge of the repossession process, account handling, and vendor communication preferred

Detail-oriented and the ability to multitask

Must be extremely organized be able to stay on track for upcoming time-sensitive deadlines

Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills

Ability to work with a diverse customer and workforce population

Assertive individual with effective investigative and follow up skills

Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment

Work and communicate well with other team members

Physical Requirements:

Use a tablet, laptop, and cell phone