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Bilingual Banking Support Specialist I
Job in
Kirkland, New Hanover County, North Carolina, USA
Listed on 2026-08-14
Listing for:
First-Bank
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
First-Bank is seeking a bilingual Customer Support Specialist to assist Spanish-speaking customers and branch personnel through inbound calls, email, chat, and secure messages. You will aim for first-call resolution across Retail banking inquiries and related services, including Online Banking, Bankcard, Mobile Deposit, and Bill Pay.
The role requires high attention to confidentiality and the ability to work in a fast-paced environment while providing outstanding service and cross-sell
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