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Tax Software Support Specialist
Job in
Hayesville, Clay County, North Carolina, 28904, USA
Listed on 2026-08-22
Listing for:
Drake Software
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Taxwell is seeking a customer support professional to assist Drake Software users with technical inquiries and guidance. You will troubleshoot via phone, email, and chat, guiding clients through problem resolution while documenting interactions for continuous improvement.
The role emphasizes empathy, effective communication, and adherence to established procedures. A High School diploma or GED and data-entry skills are required, with a preference for prior customer relations experience.
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