Patient Navigator; Dental
Listed on 2026-09-28
-
Dental / Dentistry
Public Health
Location: Aulander
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Full-time Regular Aulander, Aulander, NC, US
Direct Reports:N/A
Workgroup(s): N/A
Work Status
:
Hybrid
Stipend(s):None
Status: Non-Exempt
Title: Patient Navigator (Dental)
Reports To: Dental Program Manager
Direct Reports:N/A
Classification/Category:Admin Level I
Workgroup(s): N/A
Work Status
:
Hybrid
Stipend(s):None
Status: Non-Exempt
Summary of PositionThe Dental Patient Navigator supports patient outreach, care coordination, and clinical quality improvement efforts within RCCHC’s Dental Program. This role focuses on increasing access to dental care by conducting outreach at RCCHC sites and School-Based Health Centers to identify and recruit children who would benefit from dental services. The Navigator provides age-appropriate oral health education to children and families, including proper brushing and flossing, the importance of routine dental visits, nutrition, and prevention of dental disease, and assists with preventive services such as fluoride varnish application when appropriate and within their scope of practice and training.
The Navigator also assists with scheduling dental appointments, following up with patients and families, addressing barriers related to Social Drivers of Health (SDoH), and connecting children and families to appropriate dental services. They work closely with dentists, hygienists, dental assistants, administrative staff, and other RCCHC programs to promote preventive dental care, increase utilization of dental services, and improve oral health outcomes.
Mission, Vision and Values
Mission:
Great care for every one every day.
Vision:
Striving to be the premier healthcare provider, dedicated to and supported by the people we serve.
Values: (R) espectful, (C) om passionate, (C) aring, (H) onest, (C) omitted
Population ServedRoanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents, migrants and seasonal farm workers, as well as, visitors of Hertford, Bertie, Northampton, Gates, Washington and surrounding counties, regardless of their ability to pay.
Minimum QualificationsAbility to read, write and comprehend instructions in the English language. Communicate effectively. Interact in a respectful and professional manner with internal and external customers. Ability to gather and synthesize information. Must be void of any drug convictions or related charges. Able to travel to other RCCHC site. Understanding of, and sensitivity to, the diverse populations, socioeconomic, cultural and ethnic backgrounds to the communities we serve.
Education:
High school diploma or GED with a Bachelor’s degree in Social Work, Public Health, or Human Services preferred. Equivalent combination of education and/or work experience with a minimum of 3 years of experience in Community Health, Social Work, or Case management.
- Experience working in a multi-cultural setting
- Minimum 2 years in a health care or public service office setting
- Experience in patientnavigation, case management, and care coordinationcoordinating community resources
- Basic computer skills required, electronic medical record (EMR) experience preferred
N/A
Knowledge- Knowledge and understanding of Federally Qualified Health Centers (FQHC’s) in regard to the Federal 330 Public Health Service Act, operations, mission, and patient population
- Knowledge of healthcare system navigation, including primary care, specialty care, behavioral health, and social services
- Familiarity with health insurance programs (Medicaid, Medicare, Sliding Fee Scales,Commercial)
- Awareness of…
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