Academic Advising Coach

Description

The Academic Advising Coach reports directly to the Director – Academic Success Center and coordinates, collects, sends, and distributes early warning grade alerts, attendance reports, and midterm grade reports. The Coach establishes ongoing “cradle-to-grave” retention and reclamation programs, prepares bimonthly reports on individual and combined caseload performance, and provides advising to all program participants, including SASC orientation workshops for college faculty, staff, and students.

The Academic Advising Coach completes needs assessments and graduation plans, assesses educational, social, tutoring, and career-related needs, conducts individual and group counseling sessions, maintains student records, and assists with career explorations and goal setting. The Coach also assists with advising, selecting college majors, course scheduling, and organizing campus visits to 4‑year institutions, and facilitates financial aid, scholarship, and college application workshops.

• Provide critical face‑to‑face assistance with financial aid applications, preparing and monitoring graduation plans.
• Offer linkages to mentors, internships, part‑time employment, transportation assistance, student activities, wellness, and counseling services.
• Conduct individual and group counseling sessions to address educational, social, tutoring, and career‑related needs.
• Assist students with selecting college majors, course scheduling, and organizing campus visits to 4‑year institutions.
• Address psychological, emotional, and mental health issues by connecting students with specialized mental health professionals through soft handoffs and tracking supported measures.
• Ensure services meet reasonable standards of quality and lead to significant life outcomes for students.
• Handle administration, crisis management, student empowerment, individual advocacy, and system advocacy.
• Work closely with faculty advisors to provide intrusive advising and maintain regular contact with students.
• Coordinate and distribute early warning grade alerts, attendance reports, and midterm grade reports.
• Create and facilitate financial aid, scholarship, and college application workshops.
• Maintain accurate and up‑to‑date student records.
• Complete needs assessments and graduation plans for students.

• Prepare bi‑monthly reports on individual and combined caseload performance.
• Establish and maintain “cradle‑to‑grave” retention and reclamation programs.
• Implement new strategies and tools to enhance student engagement and success.
• Prepare and submit regular reports on student progress and program effectiveness.
• Plan and facilitate Academic Success Center (ASC) orientation workshops for college faculty, staff, and students.

• Apply a caseload management model to connect students with challenges to a system of services and supports.
• Work collaboratively with the Vice President of Academic/Student Affairs, Dean of Academic Affairs, and Dean of Student Affairs to implement other strategies that intertwine with the project of the Academic Success Center and, by extension, the college.
• Organize and participate in community events to promote the Academic Success Center and its services.

• Engage in ongoing professional development opportunities to stay updated on best practices in student advising, counseling, and support services.
• Attend relevant training sessions, workshops, and conferences to enhance skills and knowledge in academic advising and student support.
• Collaborate with faculty, staff, and external partners to enhance support services for students.
• Encourage participation in wellness and counseling services to support overall well‑being.

• Continuously assess and improve advising practices and support services to meet the evolving needs of students.
• Monitor and track supported measures in mental health services.

• Build relationships with community organizations to provide additional support and resources for students.
• Network with professionals in the field to share knowledge and resources.

• Promote student engagement in college activities, clubs, and organizations.