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Retention Specialist

Job in Pembroke, Robeson County, North Carolina, 28372, USA
Listing for: University of North Carolina Pembroke
Full Time position
Listed on 2026-02-28
Job specializations:
  • Education / Teaching
    Academic, Data Scientist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Retention Specialist - 3584
Location: Pembroke

Retention Specialist - 3584

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

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Special Instructions

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Position

Details
  • Division:
    Academic Affairs
  • Department:
    Trio Programs
  • Working Title:

    Retention Specialist
  • Vacancy Type:
    Exempt Professional Staff (EPS)
  • Min T/E Requirements: A bachelor's degree required; STEM bachelor's degree preferred; at least two years of prior higher education work experience or related experience.
  • FTE: 1
  • Recruitment Range:
    Commensurate with Education and Experience
  • Anticipated Hiring Range:
    Commensurate with Education and Experience
  • Position #: 3584
  • FLSA Status:
    Exempt
  • Months per year: 12
  • Is this a grant funded position?:
    Yes
  • Grant End Date:
    August 31, 2030
Primary Purpose of Organization Unit

The purpose of TRIO SSS STEM is to provide services to participants to help improve their academic performance, progress them to degree completion, and prepare them for graduate school and/or professional program. Services provided includes: academic support, enhanced academic advising, career awareness, personal counseling, graduate school preparation, cultural awareness, and financial literacy.

Primary Purpose of Position

The Retention Specialist is responsible for leading the retention and degree completion efforts of TRIO SSS STEM. The position will collect, analyze, and report data related to the academic progress and academic performance of participants. The Retention Specialist will conduct intakes to assess academic need, monitor participants' academic progress, and help participants design academic plans to achieve their goals. The Retention Specialist will provide academic counseling regarding academic progress and strategies to improve academic performance.

The Retention Specialist will also create and host a variety of workshops, activities, and events to improve participants' academic and educational experience. This position will also identify participants who are on Academic Probation and participants with early alert referrals to coordinate efforts in creating a plan to improve their academic performance. Additionally, the position will identify participants who are not registered for classes and address the needs of those participants.

The position will collaborate with TRIO STEM staff and campus partners to improve the academic and educational experience of participants; provide required and permissible services to TRIO SSS participants; other duties deemed necessary to achieve the objectives of the program.

Job Description

The Retention Specialist is responsible for leading the retention and degree completion efforts of TRIO SSS STEM. The position will collect, analyze, and report data related to the academic progress and academic performance of participants. The Retention Specialist will conduct intakes to assess academic need, monitor participants' academic progress, and help participants design academic plans to achieve their goals. The Retention Specialist will provide academic counseling regarding academic progress and strategies to improve academic performance.

The Retention Specialist will also create and host a variety of workshops, activities, and events to improve participants' academic and educational experience. This position will also identify participants who are on Academic Probation and participants with early alert referrals to coordinate efforts in creating a plan to improve their academic performance. Additionally, the position will identify…

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