Instructional Technologist - SCC's Public Safety Training Center

Statement of Primary Purpose

The Instructional Technologist shall be responsible for the direction and management of both long‑term and daily operations of online/hybrid training programs delivered through the Division of Public Safety Training Center (PSTC), reporting directly to the Dean of Public Safety Training, to include all Public Safety Disciplines. The role will work closely with NC‑BLET, NPS‑PRLEA, NC‑DOCC, EMS, and Fire‑Rescue Training Programs, as well as in‑service and advanced training across all Public Safety areas.

The Instructional Technologist will coordinate the establishment, sustainment and advancement of online/hybrid training courses within the local and regional marketplace through the development of strategic partnerships, efficient use of personnel, budgets and resources, and strict adherence to established professional standards to provide the highest level of training capabilities to those who serve, safeguard and secure communities in North Carolina and at the federal level.

Additionally, the Instructional Technologist will develop and deliver support services for distance learners; and administer the Learning Management System (LMS).

Professional, Public Safety Training Center Staff, full‑time, exempt.

• Support system administration of the LMS.
• Collaborate with Teaching and Learning Support during LMS transition.
• Assist in developing and supporting delivery of high‑quality instruction in all Public Safety disciplines.
• Oversee operations of Public Safety courses via Moodle online training format.
• Assist with the setup of devices used by students to provide digital course materials.
• Develop and build online/hybrid training courses for PSTC.
• Assist full‑time and part‑time instructors to develop distance learning courses for delivery.
• Work with the National Park Service Federal Law Enforcement Training Center for online training format, student orientation, and online testing.
• Provide instruction and training of distance learning courses to students and instructors of PSTC (orientation).
• Maintain and pursue essential certifications and training required for delivery of online training programs to retain credibility, confidence, competence and professionalism.
• Provide user support for students and instructors.
• Maintain an open, friendly, helpful office environment while performing high‑quality work.
• Assist with computer and audiovisual classes for students and instructors.
• Recruit, orient, and advise students in PSTC online and hybrid training courses.
• Proctor online and traditional testing as requested, using PSTC’s camera system.
• Work with program directors to maintain and update PSTC’s website to ensure timely and accurate information.
• Enhance the instruction and learning experience of PSTC students through advanced technology for online/hybrid training.
• Collaborate with IT to develop online registration and deployment of computer systems for staff and students.

Oversee, supervise and train full‑time and part‑time Administrative Assistants at PSTC.