Technical Training Specialist

Responsibilities

• Design, develop, and update instructor‑led (ILT), virtual, and eLearning content using established instructional design practices (e.g., ADDIE)
• Develop training programs to support new systems, tools, and engineering processes
• Maintain and continuously improve the Distribution Design Engineering curriculum to ensure relevance and effectiveness
• Deliver engaging training sessions to Distribution Designers, Engineers, and other Duke Energy employees across multiple regions (in‑person and virtual)
• Facilitate learning experiences that drive knowledge retention, skill development, and on‑the‑job application
• Support onboarding, progression, and upskilling programs within the Distribution Design curriculum
• Develop training plans to support business initiatives and project implementations
• Coordinate logistics for successful training delivery (scheduling, materials, and communication)
• Act as a liaison between Engineering Leadership and the Engineering Training team to align training priorities and solutions
• Partner with cross‑functional teams to assess training needs and recommend effective learning solutions
• Represent Distribution Engineering as a subject‑matter expert (SME) on projects and cross‑functional initiatives
• Conduct designer observations to maintain awareness of field practices, process changes, and evolving business needs
• Create, schedule, and manage training events and sessions within the LMS
• Track training completions, attendance, and performance metrics to support compliance and reporting needs
• Analyze training data to identify gaps and opportunities for improvement
• Evaluate training effectiveness and recommend enhancements based on feedback and performance trends
• Stay current on emerging training methods, tools, and industry best practices

• High school Diploma/GED and 5+ years of Engineering Design Experience
• Associate Degree in Engineering, Power Systems Management, or other Engineering Degree (preferred)
• Experience collaborating effectively with SMEs, leadership, and cross‑functional teams
• Strong facilitation, communication, and organizational skills
• Experience working as a Distribution Designer or within an electric utility distribution environment
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
• Experience in Distribution Engineering, Utilities, or Technical Operations environments (preferred)
• Familiarity with engineering design processes and technical curriculum development (preferred)
• Experience supporting system implementations or process changes (preferred)
• Knowledge of training evaluation models (e.g., Kirkpatrick) (preferred)
• Experience with Learning Management Systems (e.g., My Learning or equivalent) (preferred)
• Working knowledge of instructional design methodologies (e.g., ADDIE) (preferred)
• Experience developing and delivering technical training (ILT, virtual, and/or eLearning) (preferred)
• Experience with engineering tools and systems (e.g., Maximo, GIS, design tools, CAD) (preferred)
• Certifications:
  
  High school Diploma, GED, Associate Degree in Engineering, Power Systems Management