Learning Developer​/Technology Trainer - Commercial Banking

Trainer / Learning Developer

Duration: 12 Months (Possibility of Extension/Conversion)

Location:

Charlotte, NC (550 S. Tryon St.) - Hybrid

Required

Skills and Experience:

• Experienced in developing and facilitating complex training programs for diverse end-users, from front-line staff to operations, including creating facilitator guides and updating existing materials and develop new materials.
• Must have experience delivering training on complex systems with frequent release cycles (weekly, bi-weekly, or monthly), including continuously updating training materials.
• Must have experience supporting complex system rollouts and designing training programs for highly complex platforms.
• Skilled in training on highly technical software systems with ongoing enhancements, supporting both onboarding and ongoing releases.
• Quick to learn new systems and apply updates to training.
• Experience with Jira, Confluence, Articulate 360, Walk Me, SharePoint, Microsoft Office (Project, PowerPoint, Excel, Word, Outlook and Teams), Adobe Captivate, Camtasia, and Genially
• Collaborates in multiple roles—facilitator, co-facilitator, simulation runner, and training support.
• Proficient in hands-on sandbox environments.
• Self-directed and motivated, able to work independently.
• Thrives in fast-paced settings, managing multiple priorities under tight deadlines.
• Strong written and verbal communication skills.
• Apply critical thinking scenarios, making sure to weigh all options to ensure best possible outcome

Highly desirable experience:

• Commercial Banking experience
• LoanIQ experience is preferred

EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.