Application Engineer - Equilibar
Job in
Fletcher, Henderson County, North Carolina, 28732, USA
Listed on 2026-06-19
Listing for:
Richards Industrials
Full Time
position Listed on 2026-06-19
Job specializations:
-
Engineering
Sales Engineer, Product Engineer, Technical Support, Systems Engineer
Job Description & How to Apply Below
Application Engineer – Equilibar
Job Details:
Location – Equilibar – Fletcher, NC 28732. Position Type:
Full Time.
The Application Engineer – Equilibar serves as a primary technical resource for customers, sales teams, and channel partners, helping identify and implement effective pressure control and fluid system solutions. This role provides application expertise, technical consultation, and product guidance to support customer success, business growth, and adoption of Equilibar technologies across a wide range of industries.
Key Responsibilities- Customer Applications & Technical Solutions:
Serve as a primary technical resource for customers, providing application expertise and engineering guidance to identify effective pressure control and fluid system solutions. Work directly with customers to understand process requirements, operating conditions, performance objectives, and system constraints, translating technical challenges into practical product recommendations. Support customers throughout the sales process by evaluating application requirements, providing technical consultation, and ensuring recommended solutions align with customer objectives, industry requirements, and Equilibar product capabilities. - Quotation & Opportunity Development:
Develop accurate and timely technical quotations by interpreting customer specifications, application requirements, and engineering constraints. Utilize established engineering and Enterprise Resource Planning (ERP) tools to configure products, assess feasibility, and support commercial decision‑making. Manage multiple customer opportunities simultaneously, prioritizing activities based on strategic importance, technical complexity, and business impact while maintaining responsiveness and professionalism throughout the customer engagement process. - Application Engineering & Product Support:
Act as the technical liaison between customers, Sales, and Engineering to facilitate the development of custom and application‑specific solutions. Gather, document, and communicate technical requirements to engineering teams, ensuring customer needs are clearly understood and effectively translated into product recommendations, modifications, or custom designs. Support troubleshooting, product performance evaluations, and technical investigations to ensure successful customer outcomes and long‑term product satisfaction. - Market Intelligence & Product Insights:
Monitor industry trends, customer challenges, competitive developments, and emerging applications related to valve technologies, fluid control systems, and pressure regulation. Identify opportunities to expand the application of Equilibar products into new industries, technologies, and market segments. Provide structured feedback to Product Management, Marketing, Engineering, and Commercial teams regarding customer requirements, market needs, and emerging opportunities that may influence future product development and business strategy. - Product Adoption & Market Growth:
Support the successful introduction and adoption of new products by assisting customers, channel partners, and internal teams with technical positioning, application guidance, and product education. Contribute to efforts that increase market awareness, customer confidence, and the utilization of Equilibar technologies across existing and emerging applications. Assist with the evaluation of market opportunities and provide technical analysis to support product management decisions, growth initiatives, and long‑term portfolio development. - Cross‑Functional Support:
Collaborate with Customer Service, Engineering, Quality, Manufacturing, and Sales teams to resolve customer issues and support business objectives. Provide technical assistance for customer support cases, product investigations, and Return Material Authorization (RMA) activities as required. Support internal initiatives including ISO
9001 quality system activities, ERP configuration and quoting tools, and continuous improvement efforts that enhance customer experience and operational effectiveness. - Marketing & Technical Communication:
Support marketing and business development…
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