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Process Technical Services Manager

Job in Severn, Northampton County, North Carolina, 27877, USA
Listing for: Ergon, Inc - Refining & Marketing
Full Time position
Listed on 2026-08-01
Job specializations:
  • Engineering
    Process Engineer, Chemical Engineering
Job Description & How to Apply Below
Location: Severn

Process Technical Services Manager

Resinall Corp, an Ergon company currently has an opening for a Process Technical Services Manager at our Severn, NC location. The Process Technical Services Manager will administer and coordinate the affairs of all of the disciplines of the department, including the QC Laboratory, Process Engineering, Process Controls, and IT groups to achieve overall departmental, facility, and corporate goals. This position will report to the Plant Manager.

Position Qualifications

  • Minimum of a B.S. in Chemical Engineering with five years chemical processing or refinery experience preferred, or a B.S. in another engineering or technical discipline with a minimum of five years in a chemical processing or refining environment in plant technical support role, servicing operations, laboratory, and engineering disciplines.
  • Minimum of ten years of experience with chemical processing or refining operations/process service is required without a degree.
  • Minimum of 1 year in a supervisory role is preferred.

Specific Skills

  • Knowledge of OSHA PSM Standard and EPA's RMP standard's technical application to the chemical industry is preferred.
  • General knowledge of ISO 9001 technical application to chemical processing is preferred.
  • General knowledge of plant engineering is preferred, including process engineering, process controls, project engineering, operations troubleshooting and technical support.
  • General knowledge of laboratory activities in chemical processing is preferred.
  • Self-motivated individual with excellent leadership, communication, and organizational skills
  • Successful completion of training requirements as outlined by the Resinall/Ergon Management
Responsibilities
  • Manage the efforts of the Process Engineering group in the application of chemical engineering principles to the areas of process optimization and troubleshooting, process design and process development to the plant unit operations.
  • Manage the efforts of the Process Controls group in the areas of maintaining, developing, and troubleshooting facility DCS, SIS and miscellaneous PLC and related I/O
  • Direct supervisory responsibility of the QC Lab Supervisor in maintaining, modifying, and improving the laboratory quality management system and specification management program, supervision of laboratory personnel, and adherence to ISO 9001.
  • Direct and manage the Information Technology department and personnel and maintain responsibility for all IT infrastructure.
  • Administer and coordinate process technical support activities for process operations at the facility, aligning priority and communication between process engineering, controls, IT, and laboratory personnel to best support plant activities.
  • Monitor, identify gaps, and initiate process operations improvements based on metrics on process safety, environmental impact, product quality, and production targets to ensure facility performance is in alignment with goals as defined by Resinall management and corporate initiatives.
  • Interface with facility administrative staff to ensure process technical support needs are being met for all disciplines including Operations, Maintenance/Engineering/Purchasing, Safety/Health/Environmental/Security, Process Safety/Compliance, and Information Systems departments.
  • Interface with corporate segments as needed to support corporate initiatives and programs, including but not limited to, Sales & Operations Planning, Raw Material Qualification, Process and Product Technical Development, Product Quality Reviews, and Budget development.
  • Ensure all departmental training and qualification needs are met for all direct reports.
  • Exemplify the utmost professional, moral, ethical, and safe work habits at all times.
  • Develop and maintain good working relationships with all co-workers, customers, and associates.
  • Other duties and responsibilities as designated by the Plant Manager.

At Ergon Inc., we live by our core values:

• Empowered Service:
Together, we're committed to delivering unparalleled service. We do what's right, provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in…

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